Please email firstname.lastname@example.org or call 6560 2306 to enquire on party details and reservations. Our sales coordinator will advise you on the available dates and send you a booking form.
To confirm your booking, you need to fill out the booking form and send it to our email.
A 50% deposit is required to reserve the party.
Yes, you may still reserve the party but the charges will still be calculated based on minimum pax required.
You may include adults in the count to reach the minimum pax requirement.
If you have exceeded the number of kids, additional kids will be charged based on the party package price and succeeding adults will be at $10 + GST each.
Yes. If actual attendance falls below the number reserved in the booking form, there will be no changes on the final bill.
Come warmly dressed in long pants, long sleeve sweater, and socks. The party package include jackets, boots, and gloves for kids.
However, Snow City still encourages visitors to bring their own winter apparel.
You may use your camera inside the party room for photo-taking. However, cameras are not allowed inside the snow chamber.
Please approach Pictureworks for assistance.
Yes. However, please note that the price of the party package will remain the same.
Discounts for Science Centre and Snow City members are for 1 hour snow play session only and not applicable on birthday packages.
Our party packages already include set meals for kids. We encourage you to order additional food from the restaurant located at Snow City.
A surcharge applies for outside food.
Yes. Our party packages do not include birthday cakes.
Yes, you may. You will be in charge of decorating the room according to your desired theme. Please also check available time with our sales coordinator should you need to arrive early to decorate the room. Basic decorations (birthday banner and balloons) are provided in the package.
The party sessions are fixed. We encourage you to remind your guests to arrive promptly at the stipulated time. There will be no extension on party time if guests arrived late.
All guests need to leave the party room promptly after the event. However, we do extend 15 minutes grace period for the parent organizers.
The remaining 50% must be paid three (3) days before the event date. Otherwise, booking will be rendered as void. The deposit made will be deducted from the final bill.
Cancellation of bookings is not allowed. There will be no refunds on deposit for this matter.